Privacy Policy

This notice sets out how Fortune Clock handles the personal information of its players and the choices you have over that information. It applies to everyone who registers or interacts with our platform.

Information we collect

When you open an account with Fortune Clock we gather details such as your name, date of birth, address, and payment credentials so we can verify eligibility and process transactions.

We also record technical details generated as you use the site, including device type, browser, IP address, and gameplay history, which help us keep the service stable and secure.

Documents you submit for identity or age checks are stored to satisfy our licensing duties under the Curaçao eGaming framework and to prevent fraudulent activity.

How your information is used

The primary purpose is to run your account: authenticating logins, crediting winnings, resolving support tickets, and keeping a clear record of your balance.

We rely on certain data to meet anti-money-laundering and responsible-gaming obligations, which sometimes means monitoring patterns that suggest harm or misuse.

Where you have agreed, Fortune Clock may send tailored promotions, but you can withdraw that consent at any time without affecting your ability to play.

Sharing and safeguards

Your information may be passed to trusted payment processors, verification partners, and game suppliers strictly to the extent needed to deliver the service.

We do not sell personal data. Any disclosure to regulators or law-enforcement bodies happens only where we are legally compelled or where it protects players from harm.

Fortune Clock applies encryption in transit, restricted internal access, and routine security testing to guard the information entrusted to us.

Your rights and retention

As a UK player you may ask to see the data we hold, correct inaccuracies, or request erasure, subject to the record-keeping periods our licence requires.

We keep account and transaction records for as long as regulation demands, after which the information is deleted or irreversibly anonymised.

• Fortune Clock data protection team: [email protected]
• Account help desk available through the live-chat window after login

This summary is provided for transparency. Your statutory rights and Fortune Clock's obligations are ultimately determined by applicable data-protection law and the terms of licence 5536/JAZ.